Paid HIBP services begin at the cost of a cup of coffee per month as a self-service purchase, which will automatically send a receipt following payment fulfilment. There are no formal documents and no signatures. Instead, we provide as much material as possible to help customers determine if the service is appropriate for them, including:
- Terms of use
- Privacy policy
- W8-BEN-E US tax form
- Quotes for annual subscriptions to the Pwned 3 and Pwned 4 services
- Company and vendor details
- Data Processing Addendum (DPA)
Please keep in mind that when the provided information is not enough and additional documentation or manual effort is required, such as completing vendor onboarding forms, security questionnaires, MNDA/NDA or other specific customer documentation, we cannot fulfil these requests for you. This also includes making phone calls to verify corporate details.
The entire subscription ecosystem is tied into Stripe for payment fulfilment. Their available payment methods include credit card, Google Pay and Apple Pay, among other payment means. If it's not listed on the Stripe payment page, it's not supported for the public subscriptions.
Separately, HIBP provides an Enterprise channel with different services and commercial terms, including bespoke documentation where required. Please feel free to submit a request for more information.